What hours is support available? Jeremy Phan May 01, 2020 15:03 Follow Guaranteed support year-round during operation hours: Monday - Friday, 9:00 am - 5:00 pm (EST). Email firstname.lastname@example.org to connect with our Support team. Related articles What value will I get from Kepler's Global Data Service™? How much does the service cost? Is it available in my country? What language is support available in? Setting up Amazon S3 File Storage & Retrieval Comments 0 comments Please sign in to leave a comment.